- Freezing means restricting an account to perform the transactions.
- A frozen account doesn't allow any transaction.
- Freezing can be credit/debit or both for a particular account.
- The menu option for freezing of an account is HAFSM.
Scenario:-
When a customer applies for a loan against NSC/KVP in a bank then the bank applies pledging of NSC/KVP accounts in Post Office.While entering the pledge in the
Procedure for Freeze\Unfreeze of an account:-
HAFSM:-(Stands for Account Freeze Status Maintenance)
- Invoke the menu HAFSM select the following
- select the function as "Freeze"
- give the account number and
- select the freeze code as either total freeze or credit only or debit only depending on the usage
Then click on Go then the system will ask to enter the following
- Select the account id by selecting the check box as shown
- Select the freeze code
- Select the freeze reason from the list as shown
Then click on submit then the system will display the message account freeze done successfully.
The same can be inquired in account balance menu.
