TTUM Revised Version in DOP Finacle

Click here to download the revised version of TTUM tool

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Error of Unverified Accounts exits in DSA while Modification in HDSAMM : Finacle Solution

Many time we have to modify agent due to various reason i.e. Expiry Date, New Product Add. If agent has unverified accounts. The error "Unverified accounts exists for the direct selling agent under [Scheme]" is coming at the time of modification.

This error shows some accounts which have been opened but not authorized. This accounts may be opened twice when error of "could not get response from server" and remaining without verification. We can see the list of unverified in HDSAMM menu. The procedure is given below:-

• Menu Shortcut :- HDSAMM
• GO
• The respective screen will be opened.

• Function - I-Inquire
• DSA ID
• GO
• The respective screen will be appeared.

• Click on Inquiries TAB
• Select Related Accounts Number
• GO
• Now the next screen will be appeared.

• Select No in V-Verify as seen in screen shoot.
• The list of unverified accounts will be displayed 

• These accounts have to be either verify or cancel in HOAACVTD command.
• The Procedure of using HOAACVTD is given in my earlier post.

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Activities relating to EOY Execution for 2014-15 in CBS Post offices / CPCs

Executing EOY activities for 2014-15 in CBS Post Offices / CPCs :-

1. On 1.4.2015, no CBS Post Office will do any transaction but staff working on CBS will attend post office and follow instructions (as and when ) issued by CEPT Team Chennai.

(A public notice should be put on the notice board of all CBS Post Offices that due to End of Year, no transaction will be accepted on 1.4.2015 and salaries as well as pension will be credited on 4.4.2015)

2.CBS Post Offices should ensure that no unverified account or modification in accounts of SB/PPF/SSA/NSS-87/NSS-92 remains unverified as interest is not calculated for any account if any modification is unverified. Concerned staff should be alerted that such lapses must not be happened.

3. All CBS Post Offices will commence 31.3.2015 EOD (HSCOD) only after ensuring that no transaction remains unverified.

4. All CBS Post Offices, on 31.3.2015, should complete their transactions including verification as early as possible and must start EOD (HSCOD) latest by 1800 hours. Any blocking validation should be reported to FSI Helpdesk and CEPT Team immediately on noticing so that solution can be provided well in time.

5. CBS Head Post Office dealing with clearing house, should intimate cheque clearing intimation of the cheques cleared on 31.3.2015 to other linked CBS HOs and SOs well in time on 31.3.2015 either over mail or phone so that credit can be afforded well in time.

(please note that in case of PPF Accounts maturing on 31.3.2015, cheque cleared before 31.3.2015 will not be allowed to be credited after 31.3.2015)

6. Reports regarding Interest credited in SB/SSA/PPF/NSS-87 and NSS-92 accounts of a CBS post office, Silent Account maintenance Fee charged and Total number of accounts marked as silent (total amount and accounts for a Post Office and not account-wise) will be intimated through CPCs by the end of first week.

7. CBS Post Offices either HOs or SOs should not try to see any such report from the Finacle.

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Change in Account Opening Form and Introduction of new KYC Form for CBS Post Offices.

Copy of Dte Letter :

I am directed to circulate new forms devised for the following purposes:-

1. ATM Card/e-Banking/Mobile Banking Request Form for existing customers migrated to CBS.

2. ATM Card/e-Banking/Mobile Banking Request Form for existing customers who have opened accounts after migration to CBS.

3. Customer Information Updtation Form for existing customers.

It is requested that as and when any customer will ask for issue of ATM Card or E-Banking/Mobile Banking facility, form mentioned at Sl. No.1 should be used for those who were already having Savings Account before migration to CBS and this form alongwith KYC Document is to be sent to CPC for scanning and uploading of latest Signatures, Photograph and KYC documents. CPC will return these Forms to Post Offices concerned in a separate packet and post offices should file these forms (date-wise) in a separate Guard File named as "Channel Request Forms File".

If any customer who opened savings account after migration to CBS applies for ATM Card, E banking/Mobile Banking, Form mentioned at Sl.No.2 should be used and this form need not to be sent to CPC but should be filed in the same guard file named " Channel Request Forms".

If any customer either old or new, want to update its KYC information, Form mentioned at Sl. No. 3 should be used and if signatures or photograph is to be updated, form should be sent to CPC and CPC will upload this form and return to post office concerned. For this purpose also, a separate guard file is to be maintained with name" Customer Information Updation File". In other cases, post office should not send this form to CPC but file locally in the same guard file.

It is requested to start a drive for updation of Customer Information of the existing customers and CBS post offices should always remember that any Modification in CIF has to be verified by Supervisor and only after verification, modification will be updated in Finacle and if it is not verified, it will block EOD.

Regards,

(Kawal Jit Singh)

Assistant Director (SB-II)

Postal Directorate

New Delhi

Contact No. 011-23036224, 011-23096108

Mob:- 09899998054

1. Account Opening Form please Click Here. 

2. KYC Form for CBS Post Offices please Click Here.

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TTUM Updated March 2015 - DOP Finacle Solution

Salary / Pension Credit in Finacle

Creation of excel file

For pension credits, an excel file containing Finacle Account number, Credit Amount and PPO Number should be generated separately. List of pension accounts can be generated using HACSP menu in Finacle, specifying scheme as SBPEN (pension accounts without cheque) / SBPWC (pension accounts with cheque).

For salary credits, an excel file containing Finacle Account number, Credit Amount and remarks (eg. Salary for Feb.14) should be generated separately.

For debiting individual BO SB accounts after dispersal of NREGS payment, a debit option has been provided. Debit option is to be selected and the option ‘OTHERS’ is to be selected; SOL ID is to be entered. Excel file should contain only Finacle account number, Debit Amount and remarks (eg. NREGS payment). BO settlement account 0339 will be credited.

The excel file should not contain column headers and total; also, the account numbers should be exactly typed as available in Finacle including the prefixed zeroes.

Conversion of excel file to Finacle format

Run the file ‘TTUM.exe’. Select ‘Credit / Debit’ option and then the option (Salary / Pension / Others). Enter your SOLID. Then, click on ‘Create Finacle Format File’ option. Select the excel file needs to be uploaded. The excel file will be converted into Finacle format and message mentioning the file name / no. of accounts along with total amount included in text file will be displayed.

If the excel file is not in the required format, the conversion will fail and error message will be displayed.

Required corrections should be made in excel file and then conversion has to be done using the new excel file.

Uploading the file in Finacle

In Finacle the file has to be uploaded on the day of credit only; i.e. For February on 28/02 morning only.

Menu ‘HTTUM’ is to be used for uploading the file in Finacle. The menu is available for SystemAdmin work class.

 Enter ‘PM’ in ‘Report To’ field. Select the transaction sub type as ‘Transfer – Bank Induced’.

 Select ‘Trial’ for Action. Select ‘On Successful Upload’ for ‘Rename File after Upload’ option.

 Select ‘Local File Path’ and click on ‘Submit’ button (or Press F10).

 Next screen with ‘Browse’ button will be displayed; select the text file generated using ‘TTUM.exe’ and click on ‘Go’ button (or Press F4).

 A message ‘Batch program successfully initiated’ will be displayed.

 Go to HPR to see the success / failure report.

 If failure report is generated, the errors such as invalid account number, should be corrected in the excel file and the excel file is to be converted into finacle format using ‘TTUM.exe’.

 After success report is generated, you have to proceed with the following steps.

 Invoke ‘HTTUM’ menu in System Admin login.

 Enter ‘PM’ in ‘Report To’ field.

 Select the transaction sub type as ‘Transfer – Bank Induced’.

 Select ‘POST’ for Action.

 Select ‘On Successful Upload’ for ‘Rename File after Upload’ option.

 Select ‘Local File Path’ and click on ‘Submit’ button (or Press F10).

 Next screen with ‘Browse’ button will be displayed; select the correct text file generated using ‘TTUM.exe’ and click on ‘Go’ button (or Press F4).

 A message ‘Batch program successfully initiated’ will be displayed.

 Go to HPR to see the success / failure report.

 In the report, the transaction id will be displayed (here S19873). Note down the transaction id.

 Check whether the ‘Salary account’ (SOLID0409) / ‘Pension account’ (SOLID0408) is debited for the entire amount and also check the individual credit of salary for each account.

 Salary and Pension account will always be in Credit (-ve) to that extent of salary and pension payment made.

 The Dr should be equivalent to the salary or pension credited for the month. It is the duty and responsibility of the Supervisor to ensure that the amount debited from Salary and Pension account is equivalent to the credits made in respective salary and pension accounts.

 HTTUM report available in HFINRPT is to be used for taking print out of the transactions created through TTUM upload.

For downloading exe and pdf format, CLICK HERE

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Account Modification Error in DOP Finacle

Problem:-

• When anyone try to modify the account at the account level by using the menu modification after verification the system will thrrow sometimes the error "FER000932-nvelid Request-either request is having malacious code or request is forged." the error screen shot is show in the below figure

Root cause of the above problem:-

• When anyone entered the charecter "--"(two hiphens ) in the address field then the system will treat this charecter as special charecter hence the system throws the above said error.

Solution for the above problem:-

• Kindly remove the special charecter at CIF level or Account level  then try to go for account modification.
• For example there is a special charecter at the CIF level as shown in the below figure

So there is special charecter in the address field at the CIF level so modify the data using the menu CMRC and then verify the same.Then after performing this do the account modification.

Note that --(two hiphens) in the address field should not be entered.This is for your kind information.

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Inter SOL PPF Transaction Verification in DOP Finacle

One SOL can accept the PPF Deposit of Other SOL. PPF deposit commenced in CPDTM command. SOLs finish the deposit in CPDTM and Tran ID is generated at CPA level. Supervisor has to verify this Tran ID. But at the time of verification in CPDTM an error "Tran ID Invalid". Here are steps of PPF Deposit of Inter SOL.

• Menu Shortcut - CPDTM
• GO
• Function Code - A-Add
• Tran Type/ Sub Type - C/NR
• Type - N - Normal Contribution
• GO
• Account Number -
• Amount -
• Submit 
• A Tran ID will be generated. Note the Tran ID.
• Supervisior invoked CPDTM menu
• Function Code - V-Verify
• Tran ID -
• Go
• The error message is showing "Tran ID invalid"
• Now Use HTM command to verify this Tran ID
• Menu Shortcut - HTM
• GO
• Function Code - V-Verify
• Transaction ID -
• GO
• Click on Submit button
• Hence the Tran ID is verified now.

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POSB Account Statement Print in DOP Finacle

Many time customer demands statement of their accounts. In finacle, HPSP command is available for print statement of all account. The following process is given for using this command.

• Menu Shortcut - HPSP
• GO
• From A/c ID - 
• To A/c ID -
• Event - Duplicate -
• Period From -
• Period To -
• Statement Size - Half
• Submit
Menu Shortcut - HPR
GO
Select Statement of Accounts
Print Screen 
Click on Print Button
Hence the statement of account is ready for customer.

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Partially posted transactions in DOP Finacle

Partly posted transaction will be created in the following  scenarios as mentioned below

(1) If  Teller has no cash while doing withdrawal / closure transaction

(2) If account involved in the transaction has no sufficient fund 

(3) Selecting incorrect office account which funding 

(4) Using HTV , instead of using relevant product menus  

(5) Doing transactions with irrelevant or incorrect menus ( as a result of which scheme validation fails)

(6) Not using validate button and doing postings , bulk postings

(7) Without clearing validations in Inward clearing zone, and posting in HMICZ

Please note that transactions for which all records ( Both debit and credit legs)  are in entered state then only transaction can be deleted. If any transaction is associated with other transaction ( Like closure interest transactions) , those transactions should not be deleted.

If any transaction is in partly posted, it should be POSTED at any cost and thenonly should be verified 

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Verification of all accounts before end of financial year interest calculation

Verification of all accounts before end of financial year interest calculation

Important instruction: verification before End of Year interest calculation

Dear SPOCs,

You are all aware that we are nearing the end of the financial year when interest calculation and posting are due for SB accounts.

Request you to please advise Post Offices to verify all the accounts which have been modified but verification is pending since  interest posting for such accounts will fail resulting in complaints and tickets being raised for non-posting of interest.

Unverified accounts can be listed by respective offices using the HAFI menu; CPCs are already aware of the procedure. Following are the fields to be entered in HAFI for finding out unverified transactions:

Procedure to view the unverified accounts

• Invoke the menu HAFI and enter the following details as mentioned below

1. Enter the SOL ID ____________
2. Enter the Table Short Name as "GAM"
3. In the Ref NO files "give two balnk spaces"
4. Enter the General Ledger Subhead code as  _________
5. Enter the function code as "M"
6. Select the Authorized option as "Not authorized"  as mentioned in the below screen shot

Following are the Genearl Ledger Subhead codes 

SB       - 30001

PPF     - 33001

NSS87 -30021

NSS92 -30022
RD  -30010
TD 1 YR - 30011
TD 2YR - 30012
TD 3YR - 30013
TD 5YR - 30014
TD EXCEPTION - 30015
MIS - 30016
MIS EXCEPTION - 30017
SCSS DEFENCE - 30018
SCSS VRS - 30019
SCSS GENERAL - 30020.

• After entering all the details then click on Go then the system will show the list of unverified accounts as shown in the below figure.

• Note that if any verificaiton is pending in DOP Finalce application then the system will not calculate the interest for such unverified accounts.So kindly verify immediately.

Accounts thus identified have to verified  to ensure interest is calculated  and posted in them 

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Account Open With Wrong CIF & Account Name Change in DOP Finacle

Sometime, Account is opened with wrong CIF selection. After account opening we notice that the account name is mismatch with original account holder. Here two command is used for correcting this mistake.

1. HCCA command is used for "Change CIF of A/c"
2. HAALM command is used for "Account Abnormal Limits or Details Maintenance".

The following steps are taken in whole process.

• Menu Shortcut - HCCA
• GO
• Function - M-Modify
• A/c ID -
• GO
• Modify A/c Name - Yes
• New CIF - Original CIF
• Submit
• Verify form supervisor in Same Command

• HAALM is executed in supervisor only and verify from another supervisor
• Menu shortcut - HAALM
• GO
• Function - M- Modify
• A/c ID - 
• GO
• A/c Name - Change is required in this filed
• A/c Short Name - Change as required
• Submit.
• Verify from another supervisor in same command.

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SSA Daily Transaction View & Print (HFTI) in DOP Finacle

At present, there is no option to print LOT of SSA scheme. We have give a temporary solution to veiw the daily transaction of SSA Scheme to all viewer until the report is attached in HFINRPT. The following steps are given here to view the transactions.

• Menu Shortcu - HFTI
• GO
• Fill the SOL ID
• Start Date - 
• End Date -
• Entry User ID - User ID of Counter PA
• General Ledger Subhead Code - 30042
• GO
• Click on File
• Click on Print Preview
• Click the print button
• This is temporary LOT of SSA Daily Transaction 

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Listed of Unverified Accounts (HAFI) should be verified before end of financial year in DOP Finacle

Unverified accounts can be listed by respective offices using the HAFI menu; CPCs are already aware of the procedure. Following are the fields to be entered in HAFI for finding out unverified transactions:

• Menu Shortcut - HAFI
• GO
• The following screen will be appeared 
• SOLID: Default SOLID
• Ref. No.: Enter one or two spaces
• Table Short Name: GAM
• General Ledger Subhead Code: 30001 
• Authorize: Select the radio button 'Not Authorized'
• Function Code: M
• GO
• In Key value column, The List of accounts are displayed. Kindly verify the account CASBAV/CASBAM in SB category.

  
  
  GL Heads for different Scheme
  
  
  SB       - 30001

  PPF     - 33001

  NSS87 -30021

  NSS92 -30022
  
  
  All the accounts of each scheme should be verified before end of financial year, so the interest may be posted in each accounts at the time of interest run batch.

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Business of SAS Agent in Other SOL instead of Home SOL : Finacle Solution

According to POSB rules, SAS Agent can business in any Post office. But while SAS agent does produce his business at other SOL the error is coming " The agent you input has not linked to the current scheme code, please set up it proper". You can see the error in screen shoot while issue the NSC in other SOL.

Now we are providing the solution of this error and also enable the SAS Agent to produce his business in any SOL of his city. This modification is done at Home SOL.

• Menu Shortcut - HDSAMM
• GO
• The screen will be appearing

• Function - M-Modify
• DSA ID - SAS Agent ID
• GO
• The screen will be appearing

• You see SET ID filled with your SOL ID. Replace it with Circle SET ID
• SET ID - Circle Set ID (Take from Your CPC )
• Submit
• Verify from supervisor with same command 
• Function - V - Verify
• DSA ID - SAS Agent ID
• GO
• Submit

Note :- Do Not Change The SET ID In Case Of MPKBY Agent.

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SSA Daily Transactions View and Print in DOP Finacle

• SSA account daily list of transactions(LOT) is not included in the reports menu (HFINRPT) in DOP Finacle.
• The temporary solution for viewing and taking the LOT for SSA account cane be generated by using the procedure mentioned below.

By Using the menu HACSP

• Invoke the menu HACSP which means Account Selection and Print as shown in the below figure

Then Enter the following details

1. Enter the SOL ID _________________
2. Enter the Scheme Code as "SSA" 
3. Enter the open date(low) ________________
4. Enter the open date(high) ____________________   as mentioned in the below figure

Then finally click on Submit then the System will display the list of transactions as shown in the below figure.

Then click on Print then the system will display the message batch program invoked successfully as shown in the below figure.

In DOP Finacle batch programs will be generated in the background, we have to view those reports by using the menu HPR as shown in the below figure.

Then select the record "Reports of Accounts Selected"  from the list of reports as shown then the system will display the list of transactions for SSA as shown in the below figure.

Then finally click on Print to get the LOT for SSA.

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